If session is canceled after one match on Stadium Court is completed, no exchanges or refunds will be made. If session is canceled without the completion of one match on Stadium Court, the ticket holder is entitled to a (1) ticket to the same session of the tournament for the following year. The Winston-Salem Open cannot guarantee ticket availability, exchange of equal value or comparable seat location. All ticket exchanges are final, and there will be NO REFUNDS OR CREDITS. In addition, patrons are advised that the Winston-Salem Open schedule of play is subject to change for all sessions. Tickets are not eligible for refund or exchange due to one or more changes in the Winston-Salem Open schedule of play.
2019 SESSIONS 10 & 11 UPDATE
Thursday, August 22nd Sessions 10 and 11 tickets will be honored for entry or reentry at the gate on Friday, August 23rd from 10:30 AM-until 2:30 PM. Matches being at 11 AM.
If you are unable to attend on Friday, August 23, 2019, exchanges will be honored for the 2020 tournament for any session Saturday, August 15, 2020 - Thursday, August 20, 2020. Please submit your exchange request to firstname.lastname@example.org by July 1st, 2020.